Analisis Pelaksanaan Administrasi Pelayanan di Bidang Penanaman Modal pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu

This study aims to describe and analyze the implementation of service administration in investment sector at Medan City Investment One Stop Integrated Service Office. In this collect data author uses library research methods (Library Research). technique strengthen facts comparing differences or similarities between theory practice that is researching on problem related "Analyzing Administration Sector One-Stop Office". The results analysis DPMPTSP have not been maximized need improvement, seen from efforts improve quality services regarding ease access which are still due lack socialization community, punctuality completing permit issuance. Suggestions further terms timely completion permits performance all employees providing community
 Keywords: Quality, Service, Licensing